How do I make a purchase on the site?
How much does shipping cost?
I made a mistake in the shipping information, What can I do?
How long does it take to deliver an order?
What types of shipments can I use?
What happens if the package is lost?
I don't live in Mexico and I want to ship to another country, How do I do it?
The size I want is out of stock, How will I know when more will be available?
Can I make a change to my order or cancel it before it is shipped?
Are there any refunds?
Can I pay if I do not have a credit card?
How long does it take for my payment to be credited?
How can I invoice my purchase?
Do you have a branch office?
I still have doubts, how can I contact you?
Customer service hours
Customer Service 01 (728) 284 3125 Extension 143 y 159
Monday to Friday from 9:30 a.m. to 5:30 p.m.
Questions digital@eurocotton.com.mx